Cancellation Policy

This Cancellation Policy explains how cancelling a practice session and cancelling your BizLingo account work. It is separate from our Refund Policy, which covers refunds for credit purchases.

Cancelling a Practice Session

If you end a practice session within the first 30 seconds, it is treated as a free cancellation and no credit is charged. Once a session runs past 30 seconds, a credit is deducted based on the session's duration, and ending the session afterward does not refund that credit — see our Refund Policy for the separate credit-purchase refund window.

Specialist Sessions

If you booked a paid session with a human specialist and need to cancel, contact us as soon as possible at the email below so we can help arrange this with the specialist. Because specialist payouts are currently reviewed manually rather than tracked automatically per session, cancellation outcomes for specialist sessions are handled case by case.

Cancelling Your Account

BizLingo does not use a recurring subscription — you only pay for credits you choose to purchase, so there is no subscription to cancel. If you want to stop using BizLingo altogether, you can permanently delete your account and its data at any time from Account Settings, or by emailing us. Deleting your account does not entitle you to a refund of unused credits beyond what our Refund Policy already provides.

Contact

For any cancellation question, email support@bizlingo.space.